Should the issue persists, just let me know. Install the latest version of Razer Synapse that can be downloaded from here: Synapse 2/ Synapse 3.NET Framework (4.5 or higher) at (In some cases, you may need to uninstall the older version on your system). Try restarting your computer then test if Synapse 3 already recognizes your device. Next is to ensure that the device is properly plugged in and connected directly to the computer and not through a USB hub. Download and install the latest version of Microsoft. First thing you need to do is to check whether your device is supported by Razer Synapse 2.0 or Synapse 3.
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